Customer Service

If You Buy One Book to Help Get Big Changes…

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In keeping with the time of year to be thankful, reflective and to look ahead to a bright future, I received the e-mail below just before Thanksgiving from Michael Dalton Johnson, author of the book Rules of the Hunt. I subscribe to his mailing list from his website: www.SalesDog.com I have read Rules of the Hunt at least three times cover-to-cover […]

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Marketing ROI through Customer Relationships

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9 Tactics to Create Strong Customer Relationships There is ONE absolute in the world of marketing. No matter if it is in traditional, web or social media. There is NO SUBSTITUTE for taking care of your customers. Your goal should not be to satisfy your customers, but to AMAZE them. If you do that one

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